FAQ Page

​​

​​​​​

​

​​​Do you accept insurance? 

​​

Yes, we accept the following insurances:
BCBS
Optum/UHC
Aetna
Cigna

​​

​If you have an insurance policy that we are not in network with, we can always see you as a "private pay" client. We can provide you a superbill for you to request reimbursement through your insurance or for the payment to go toward your out of network deductible. If you prefer this option, you can contact your insurance provider to determine your out of network benefits, deductible, and options for reimbursement through superbills. 

​

Accepted Payments: 

PRIVATE PAY session invoices: Cash, check, credit card, debit card, HSA, FSA, HRA, and checking account payments are accepted.

INSURANCE session invoices: Credit card, debit card, HSA, FSA, HRA, and checking account payments are accepted.

​

​​

​

How long does each therapy session last? How many appointments will I need?

Therapy sessions are most often 55 minutes. The number of therapy sessions depends on each client, symptoms, and goals. Your provider will work collaboratively with you to determine your course of treatment. A short course of treatment may be 8-12 sessions but some clients prefer ongoing care at various frequencies.

​

​

 

What are your fees?

Fees depend whether you are using insurance that your provider accepts or if you are paying out-of-network/private pay. Out-of-network individual sessions are $120/individual session and $150/couples session.

​

​

 

What concerns do you diagnose and/or treat?

We work with individual adolescents and adults to address conditions and issues including depression, bipolar disorder, anxiety, trauma, adjustment disorders, relationship concerns, stress, life transitions, and spirituality. 

​​

​​

​​

What therapeutic modalities do you use?

​

We utilize various evidence-based modalities including Eye Movement Desensitization and Reprocessing Therapy (EMDR), Cognitive Behavioral Therapy (CBT), Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), solution-focused techniques, are Internal Family Systems Therapy (IFS) informed. We prioritize creating a tailored and collaborative approach that is most appropriate to help you reach your goals.

​​

​​​​

​

Where are you located?

Ad Gaudium Counseling is located at 2624 Kensington Dr, Suite 113, Tyler, TX 75703. We are also available for telehealth across Texas.

​

​

​

Do you see clients in person or telehealth?

We are currently offering both in person or telehealth for counseling.

​

​​

​​​

No Surprises Act/Good Faith Estimate Information

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost using out of network providers. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. 

​

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. 

​

Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises  or call 800-985-3059.